Manage standard replies used in the compose view.
Hi {{firstName}}, As requested, your PickTherapy account has been deleted. Your profile no longer appears in the directory. Past booking and payment records have been retained for compliance purposes per our terms of service. If you change your mind in the future, you are welcome to create a new account. Thank you for being part of PickTherapy. The PickTherapy Team
Hi {{firstName}}, Your PickTherapy account has been deleted following a review of platform policy violations. Your profile has been removed from the directory. Past booking and payment records have been retained for compliance purposes. If you wish to discuss this decision, please reply to this message within 30 days. The PickTherapy Team
Hi {{firstName}}, Your PickTherapy account has been deleted. Your profile no longer appears in the directory and you will not receive further patient introductions. Past booking and payment records have been retained for compliance purposes. If you need access to historical records, please reply to this message. Thank you for being part of PickTherapy. The PickTherapy Team
Hi {{firstName}}, As requested, we have paused your PickTherapy listing. You will not appear in patient search results until you reactivate your account. To reactivate, log into your dashboard and visit the Settings page. If you need help, reply to this message. The PickTherapy Team
Hi {{firstName}}, We have temporarily paused your PickTherapy listing pending verification of your {{credentials}} license in {{licenseState}}. This is a routine check and does not indicate any concern with your practice. Please reply with a copy of your current license or a link to your state board listing so we can complete the verification and reinstate your profile. Thank you, The PickTherapy Team
Hi {{firstName}}, We have temporarily paused your PickTherapy listing while we review some concerns with your profile. Your account remains active, but you will not appear in patient search results during this time. We will be in touch with next steps within two business days. If you have questions in the meantime, please reply to this message. Thank you for your patience. The PickTherapy Team
Hi {{firstName}}, Good news! We have reviewed the referral for {{patientFirstName}} {{patientLastInitial}}. and have reactivated it. It is now open for therapists to claim. Best, The Brain Trust Admin Team
Hi {{firstName}}, we have removed your referral for {{patientFirstName}} {{patientLastInitial}}. because it appears to be a duplicate of an existing referral on the board.
Hi {{firstName}}, we have paused your referral for {{patientFirstName}} {{patientLastInitial}}. because the notes appear to contain protected health information. Please review our referral guidelines and edit the notes to remove any identifying clinical details. The referral will be reactivated once updated.
Hi {{firstName}}, we have paused your referral for {{patientFirstName}} {{patientLastInitial}}. because it does not contain enough detail for other therapists to assess fit. Please update the referral with more information about what the patient is looking for.
Hi {{firstName}}, we have paused your referral for {{patientFirstName}} {{patientLastInitial}}. because it contains details that could identify the patient. Please edit the notes to further anonymize the information.
Hi {{firstName}}, we have removed your referral for {{patientFirstName}} {{patientLastInitial}}. because it contained protected health information that could not be sufficiently anonymized. Please feel free to resubmit with appropriately anonymized details.
Hi {{firstName}}, we have removed your referral for {{patientFirstName}} {{patientLastInitial}}. because it does not meet our platform referral guidelines. Please review the guidelines and resubmit if appropriate.
Hi {{firstName}}, your referral for {{patientFirstName}} {{patientLastInitial}}. has been removed as requested.
Hi {{firstName}}, please update your referral for {{patientFirstName}} {{patientLastInitial}}. to remove identifying patient details from the notes. The referral will remain active while you make changes.
Hi {{firstName}}, your referral for {{patientFirstName}} {{patientLastInitial}}. could use more detail about what the patient is looking for. This helps other therapists assess if they are a good fit. Please update when you can.
Hi {{firstName}}, the specialty tags on your referral for {{patientFirstName}} {{patientLastInitial}}. do not seem to match the description. Could you update the tags so the right therapists see it?
Hi {{firstName}}, we need a bit more documentation to verify your credentials. Could you provide a copy of your active license for {{licenseState}}? You can reply to this message with an attachment.
Hi {{firstName}}, your application is missing some required information. Please complete your profile and resubmit. We are looking forward to having you on the platform.
Hi {{firstName}}, thanks for your interest in PickTherapy. We were unable to verify your {{credentials}} credentials in {{licenseState}}. Please ensure your license is active and resubmit. If you have questions, reply to this message.
Hi {{firstName}}, we would love a bit more detail in your bio. Patients use this to decide if you are a good fit, so a few sentences about your approach and what you specialize in goes a long way.
Hi {{firstName}}, your profile is looking great but we need a professional headshot before we can list you. Please upload a photo and we will finalize your review.
Hi {{firstName}}, thanks for applying to PickTherapy. Unfortunately, we were unable to verify your NPI number ({{npiNumber}}) in the national registry. Please double-check the number and resubmit your application. If you believe this is an error, reply to this message and we will look into it.
Hi {{firstName}}, the license state on your application ({{licenseState}}) does not match what we found in the NPI registry. Could you confirm which state(s) you are licensed in?
Hi {{firstName}}, it looks like there may be a typo in your NPI number ({{npiNumber}}). Could you double-check and update it? Once corrected, we will continue reviewing your application.
Hi {{firstName}}, after reviewing your application, we are unable to approve your listing at this time. PickTherapy requires an active license in your practicing state. If your circumstances change, we welcome you to reapply.