Charles Hernandez3 months ago
Question about my profile setup
"Can you walk me through setting up my profile? The NPI step is confusing."
Adam Tran3 months ago
Cannot upload license
"How do I add a specialty tag I don't see in the dropdown?"
Kyle Gonzalez3 months ago
Referral guidelines clarification
"Want to reactivate my account, what do I need to do?"
Crystal Hill3 months ago
How do I add specialties?
"I tried to upload my license but it keeps failing. What am I doing wrong?"
Jennifer Moore3 months ago
How do I add specialties?
"Hi, I'm having an issue with my account. Can you help?"
Chelsea Scott3 months ago
License expired, need to renew
"There's a patient detail in my referral that shouldn't be there. Can you remove it?"
Rebecca Wilson3 months ago
License expired, need to renew
"Got rejected. Can you tell me what I need to fix?"
Zara Taylor3 months ago
Edit my referral wording
"Got rejected. Can you tell me what I need to fix?"
Matthew Wright3 months ago
Account deletion request
"I'd like to delete my account please."
Zara Jones3 months ago
Changing my insurance list
"Can you add more detail to my referral wording? It's a bit short."
Kimberly Patel3 months ago
Privacy question
"How do I add a specialty tag I don't see in the dropdown?"
Brandon Sanchez3 months ago
Why was I rejected from the platform?
"Want to reactivate my account, what do I need to do?"
Alyssa Torres3 months ago
Cannot complete onboarding
"I noticed PHI in one of my own referrals. Can we delete it?"
Paul Thomas3 months ago
License expired, need to renew
"Hi, I'm having an issue with my account. Can you help?"
Amanda King3 months ago
Update my credentials
"How do I add a specialty tag I don't see in the dropdown?"
Amber Walker3 months ago
Cannot upload license
"I got an email saying my profile was paused but I'm not sure why. Can you clarify?"
Priya Thompson3 months ago
Referral guidelines clarification
"Need to update my bio, the current one isn't great."
Kenji Khan3 months ago
Cannot complete onboarding
"My profile picture isn't showing up on the search page. Help?"
Jessica Wilson2 months ago
Referral guidelines clarification
"There's a patient detail in my referral that shouldn't be there. Can you remove it?"
Alyssa Khan2 months ago
Changing my insurance list
"I'd like to delete my account please."
Catherine Rodriguez2 months ago
Refund request
"Please pause my account for two weeks while I'm out."
Eric Kim2 months ago
Referral was deleted
"Hi! Just wanted to follow up on my application. It's been a few days."
Hannah Anderson2 months ago
Question about pause status
"I noticed PHI in one of my own referrals. Can we delete it?"
Crystal Anderson2 months ago
Cancel my appointment
"There's a patient detail in my referral that shouldn't be there. Can you remove it?"
Nicholas Khan2 months ago
Cancel my appointment
"Need to update my bio, the current one isn't great."
Megan Williams2 months ago
Site is slow
"Hi! Just wanted to follow up on my application. It's been a few days."
Lisa Robinson2 months ago
Account deletion request
"How do I add a specialty tag I don't see in the dropdown?"
Stephanie Flores2 months ago
How do I find a therapist?
"How do I add a specialty tag I don't see in the dropdown?"
Vanessa Martinezabout 2 months ago
License expired, need to renew
"Hi! Just wanted to follow up on my application. It's been a few days."
Aaron Ramirezabout 2 months ago
Reactivating my account
"Hey, I noticed my referral was deleted. I worked hard on that one. What happened?"
Olivia Clarkabout 2 months ago
License expired, need to renew
"I'd like to delete my account please."
Diego Tranabout 2 months ago
Cannot complete onboarding
"How do I change which insurances I accept?"
Michael Mooreabout 2 months ago
Profile photo not appearing
"Hi, I'm having an issue with my account. Can you help?"
Zara Chenabout 2 months ago
License expired, need to renew
"I tried to upload my license but it keeps failing. What am I doing wrong?"
Kimberly Brownabout 2 months ago
Stripe Connect issues
"How do I change which insurances I accept?"
Jennifer Chenabout 2 months ago
Referral was deleted
"Can you walk me through setting up my profile? The NPI step is confusing."
Kenji Scottabout 2 months ago
Re-applying after profile fix
"Got rejected. Can you tell me what I need to fix?"
Christopher Allenabout 2 months ago
Referral guidelines clarification
"Please pause my account for two weeks while I'm out."
Vanessa Parkabout 2 months ago
NPI verification issue
"My calendar isn't syncing with Google. Tried everything."
Rebecca Kingabout 2 months ago
NPI verification issue
"Can you walk me through setting up my profile? The NPI step is confusing."
Tyler Whiteabout 2 months ago
Booking did not go through
"I tried to upload my license but it keeps failing. What am I doing wrong?"
Hannah Robinsonabout 2 months ago
Cannot log in
"Want to reactivate my account, what do I need to do?"
Heather Whiteabout 2 months ago
Remove patient detail from referral
"Can you add more detail to my referral wording? It's a bit short."
Justin Lopezabout 2 months ago
Cannot complete onboarding
"How do I add a specialty tag I don't see in the dropdown?"
Kyle Rodriguezabout 2 months ago
Calendar sync not working
"Can you walk me through setting up my profile? The NPI step is confusing."
Elizabeth Ramirezabout 2 months ago
Forgot password
"Hi! Just wanted to follow up on my application. It's been a few days."
Andrew Martinabout 2 months ago
Account paused - what now?
"Why was I flagged for inappropriate detail? My referral seemed fine."
Steven Harrisabout 2 months ago
Refund request
"How do I add a specialty tag I don't see in the dropdown?"
Elizabeth Taylorabout 2 months ago
Delete my account
"Why was I flagged for inappropriate detail? My referral seemed fine."
Catherine Lewisabout 2 months ago
Patient cannot book me
"Hey, I noticed my referral was deleted. I worked hard on that one. What happened?"
Diego Patelabout 1 month ago
Stripe Connect issues
"Hi, I'm having an issue with my account. Can you help?"
Patrick Davisabout 1 month ago
Referral guidelines clarification
"Can you add more detail to my referral wording? It's a bit short."
Kenji Harrisabout 1 month ago
Account paused - what now?
"I got an email saying my profile was paused but I'm not sure why. Can you clarify?"
Christopher Davisabout 1 month ago
Question about pause status
"How do I change which insurances I accept?"
Aaron Thomasabout 1 month ago
How do I add specialties?
"How do I change which insurances I accept?"
Ryan Martinabout 1 month ago
License expired, need to renew
"I think there's a typo in my license number. How do I fix it?"
Jonathan Robinsonabout 1 month ago
Re-applying after profile fix
"Hi, I'm having an issue with my account. Can you help?"
Hannah Khanabout 1 month ago
Re-applying after profile fix
"Hi, I'm having an issue with my account. Can you help?"
Zara Patelabout 1 month ago
Changing my insurance list
"I think there's a typo in my license number. How do I fix it?"
Lauren Mooreabout 1 month ago
Reactivating my account
"Hi, I'm having an issue with my account. Can you help?"
Chelsea Scottabout 1 month ago
Wrong specialty showing
"Hi, I'm having an issue with my account. Can you help?"
Ashley Taylorabout 1 month ago
How do I add specialties?
"Hi, I'm having an issue with my account. Can you help?"
Michael Thompsonabout 1 month ago
Cannot complete onboarding
"How do I add a specialty tag I don't see in the dropdown?"
Mark Harrisabout 1 month ago
Referral guidelines clarification
"I think there's a typo in my license number. How do I fix it?"
Lisa Hillabout 1 month ago
Account deletion request
"Hi! Just wanted to follow up on my application. It's been a few days."
Aaron Wangabout 1 month ago
Reactivating my account
"Can you add more detail to my referral wording? It's a bit short."
Rebecca Wrightabout 1 month ago
License state question
"How do I change which insurances I accept?"
Nathan Singhabout 1 month ago
Remove patient detail from referral
"Please pause my account for two weeks while I'm out."
Steven Davis28 days ago
Stripe Connect issues
"Can you add more detail to my referral wording? It's a bit short."
Linh Shah27 days ago
Remove patient detail from referral
"I noticed PHI in one of my own referrals. Can we delete it?"
Olivia Davis27 days ago
Referral guidelines clarification
"Want to reactivate my account, what do I need to do?"
Olivia Brown27 days ago
Stripe Connect issues
"My profile picture isn't showing up on the search page. Help?"
Amber Singh26 days ago
Why was my referral flagged?
"I tried to upload my license but it keeps failing. What am I doing wrong?"
Stephanie Johnson26 days ago
Update my credentials
"I got an email saying my profile was paused but I'm not sure why. Can you clarify?"
Lisa Harris24 days ago
How do I add specialties?
"Hey, I noticed my referral was deleted. I worked hard on that one. What happened?"
Kenji Jones23 days ago
Wrong specialty showing
"Hi! Just wanted to follow up on my application. It's been a few days."
Nicole Brown23 days ago
Therapist cancelled, need rebooking
"My calendar isn't syncing with Google. Tried everything."
Brandon Wang22 days ago
Update my credentials
"My calendar isn't syncing with Google. Tried everything."
Jacob Tran22 days ago
Cannot upload license
"I got an email saying my profile was paused but I'm not sure why. Can you clarify?"
Olivia Moore19 days ago
Bio character limit
"I think there's a typo in my license number. How do I fix it?"
Joshua Kim17 days ago
NPI verification issue
"Hey, I noticed my referral was deleted. I worked hard on that one. What happened?"
Catherine Moore16 days ago
NPI verification issue
"Can you add more detail to my referral wording? It's a bit short."
Chelsea Park14 days ago
Referral was deleted
"My calendar isn't syncing with Google. Tried everything."
Linh Williams14 days ago
Question about my profile setup
"Hi, I'm having an issue with my account. Can you help?"
Olivia Patel14 days ago
Reactivating my account
"Hi! Just wanted to follow up on my application. It's been a few days."
Kenji Martin14 days ago
Question about pause status
"Can you add more detail to my referral wording? It's a bit short."
Jamal Rodriguez13 days ago
Therapist cancelled, need rebooking
"Got rejected. Can you tell me what I need to fix?"
Kyle Wright12 days ago
Edit my referral wording
"How do I add a specialty tag I don't see in the dropdown?"
Rebecca Allen11 days ago
Referral guidelines clarification
"I think there's a typo in my license number. How do I fix it?"
Rebecca Jones11 days ago
How does PickTherapy work?
"Please pause my account for two weeks while I'm out."
Olivia Miller10 days ago
Patient cannot book me
"Hey, I noticed my referral was deleted. I worked hard on that one. What happened?"
Chelsea Tran9 days ago
Profile photo not appearing
"My calendar isn't syncing with Google. Tried everything."
Michael Taylor8 days ago
Patient cannot book me
"Hey, I noticed my referral was deleted. I worked hard on that one. What happened?"
Jacob Hernandez6 days ago
Search not working
"I got an email saying my profile was paused but I'm not sure why. Can you clarify?"
Tyler Clark5 days ago
Refund request
"I got an email saying my profile was paused but I'm not sure why. Can you clarify?"
Stephanie Wang4 days ago
Cannot upload license
"How do I add a specialty tag I don't see in the dropdown?"
Demo User 113 days ago
General Inquiry 11
"This is a mock inquiry number 11 to test the queue density."
Demo User 102 days ago
General Inquiry 10
"This is a mock inquiry number 10 to test the queue density."
Demo User 72 days ago
General Inquiry 7
"This is a mock inquiry number 7 to test the queue density."
Demo User 62 days ago
General Inquiry 6
"This is a mock inquiry number 6 to test the queue density."
Demo User 31 day ago
General Inquiry 3
"This is a mock inquiry number 3 to test the queue density."
Demo User 21 day ago
General Inquiry 2
"This is a mock inquiry number 2 to test the queue density."
Demo User 11 day ago
General Inquiry 1
"This is a mock inquiry number 1 to test the queue density."
Christopher Lee1 day ago
License expired, need to renew
"I got an email saying my profile was paused but I'm not sure why. Can you clarify?"
Bob Johnsonabout 23 hours ago
Question about my bill
"Thanks, waiting for your reply."
Alice Smithabout 23 hours ago
Issue logging in
"Hello, I can't seem to log into my account since yesterday. It just spins."

Question about my profile setup

Resolved about 1 hour ago.
Inbound • 4:44 PMID: cmvvnxiv
I got an email saying my profile was paused but I'm not sure why. Can you clarify?
Inbound • 12:42 PMID: ccgwfhdv
Why was I flagged for inappropriate detail? My referral seemed fine.
Outbound • 8:25 PMID: cmorneyu
Hi {{firstName}}, the license state on your application ({{licenseState}}) does not match what we found in the NPI registry. Could you confirm which state(s) you are licensed in?
Brian Millerbrian.miller46@gmail.com
Resolved
CmdCto copy